@misc{Ugolkov_Ievgenii_Supporting,
 author={Ugolkov, Ievgenii and Karyy, Oleh},
 howpublished={online},
 publisher={Wydawnictwo Uniwersytetu Marii Curie-Skłodowskiej},
 language={eng},
 type={artykuł},
 title={Supporting the customer journey with digital instruments of marketing communications},
 keywords={customer journey, customer experience, customer journey map, content},
}